Old Age Home Meeting and Way Forward Planning – 27 September 2025
Councillor Jakes Karolia attended a special meeting at the Old Age Home to engage directly with residents, staff, and management regarding ongoing challenges. The purpose of the meeting was to listen to concerns, assess conditions, and work on immediate as well as long-term solutions.
Key issues highlighted included:
– Maintenance problems: leaking pipes, faulty geysers, broken fittings, and the need for regular upkeep.
– Infrastructure concerns: structural wear, damaged common areas, and safety hazards that need urgent repair.
– Resident grievances: delays in service delivery, lack of accessibility for frail residents, and the need for improved response times.
– Well-being & dignity of residents: ensuring elderly citizens live in a safe, comfortable, and caring environment.
Way Forward:
Cllr Karolia will liaise with the City’s relevant departments to fast-track urgent repairs.
– A maintenance schedule will be proposed to prevent recurring issues.
– A grievance and reporting channel will be set up so residents’ concerns are escalated faster.
– Plans for long-term infrastructure upgrades will be discussed with officials.
Councillor Jakes Karolia emphasized that our elderly deserve respect, care, and a secure home.
The Ward Office is committed to ensuring that the Old Age Home becomes a place of dignity, comfort, and safety for all its residents.


